Morning All,
I hope you have all had a relaxing weekend.
For today’s market insight we would like to share a survey report conducted by “Consumer Intelligence”. This report includes five categories and highlights the most loved Motor and Household Insurers:
1. Customers trust
2. Customer service,
3. Claims satisfaction,
4. Customer satisfaction, and
5. Recommendation by customers when it comes to Home and Motor Insurance.
See the below link for further info:
The ARGenesis viewpoint on these surveys is that they enable you to get a good general guide and the opportunity of receiving feedback directly from the customer. It also helps you to gauge how and where is required to improve on your operational functions. This implicitly has a weighting on your data ecosystem, something that we at ARGenesis are experts at using via our GenieUs Ecosystem product. Why not gve us a call and we can discuss how we can help assist or look at building your new dataset.
Best regards
Asif John & the ARGenesis Team